Operations Innovation Team

Through a deep dive into LA’s bureaucratic processes and outreach to other cities, the Operations Innovation Team (O-Team) successfully delivered on its mission of aspirational government reform in the areas of wellness and safety, procurement and real estate.

More responsive real estate data, safer City employees, nimbler procurement.

The Los Angeles Operations Innovation Team (O-Team) began its quest to make L.A.’s government work more efficiently in 2015.

With private-sector partners, including the Los Angeles Coalition for the Economy and Jobs, MFLA launched the O-Team and supported it throughout its two-year mission, which concluded in June 2017. Here are some of the team’s accomplishments.

With private-sector partners, including the Los Angeles Coalition for the Economy and Jobs, MFLA launched the O-Team and supported it throughout its two-year mission, which concluded in June 2017. Here are some of the team’s accomplishments:

  • Setting the stage for Mayor Garcetti’s Executive Directive 18, which established clear processes to reduce the safety risks City employees face and created the City’s first Risk Reduction Cabinet.
  • Enabling nimbler public sector responses to homelessness and housing scarcity with a comprehensive, public-facing database of the City’s $1.8 billion real estate asset portfolio.
  • Leading the way on an update to the City’s procurement process, offering detailed recommendations on how to streamline and automate City contracting, as well as launching the City’s first centralized Office of Procurement.

The team of six worked closely with a variety of external partners, including the LA Coalition for Economy and Jobs who provided valuable expertise and insights throughout the project. Winning a grant through the Living Cities City Accelerator Program to provide minority-owned and women-owned businesses with greater access to government contracts.

Check out the O-Team’s Playbook for transformative change in city governments.

Key Impact

Created City’s First Risk Reduction Cabinet
First City-Wide Chief Procurement Officer
1,700 City owned vacant lots & 425 City-owned surplus properties into one searchable database

Issue Area

Government Innovation

Partners

Mayor’s Office
Los Angeles City Council
LA Chief Administrative Officer
LA Coalition for Economy & Jobs
21st Century Fox

Programs Similar to Operations Innovation Team

  • Harnessing the collective power of cities to achieve gender equality.

  • Increasing the supply of affordable housing for older Angelenos.

  • An innovative and prosperous city needs protection from the latest threats. With support from MFLA’s SPARK grants, this partnership builds the foundation for the nation’s first-ever city-based cybersecurity lab.

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